Jiyanshu Refund Policy
Please review this policy before purchasing downloadable learning activities and printable resources from Jiyanshu Creations.
🌈 Jiyanshu Creations · Digital Purchase PolicyJiyanshu Creations offers digital products delivered electronically. No physical item is shipped. Please read the product description and check the file formats and requirements before placing an order.
1. Digital Downloads
Our products are digital downloads. Once download access or digital delivery has been provided, a change of mind or accidental purchase may not qualify for a refund, subject to applicable consumer law.
2. When Refunds May Not Apply
A refund may not be available solely because:
- You changed your mind after purchase.
- You ordered by mistake or purchased the wrong item.
- You did not check the product description or technical requirements before buying.
- You no longer need the digital files after download access was provided.
This section does not remove any rights that cannot legally be excluded.
3. File or Download Problems
Please contact us if a download link does not work, a file appears corrupted, or the supplied files are materially different from the listing description. We will review the issue and, where appropriate, help restore access or provide a corrected file.
4. Duplicate or Incorrect Charges
If you believe you were charged twice for one order or notice an incorrect transaction, contact us with the order details so we can investigate. Payment-provider rules and applicable law may also apply.
5. How to Request Help
Contact Jiyanshu Creations through our official Payhip contact page. Include your order email, order reference if available, and a clear description of the issue. Do not send full payment-card details.
6. Review and Response
We will review the information you provide and respond as reasonably possible. Any approved refund will generally be handled through the original checkout or payment provider, where supported. Processing times may depend on that provider.
7. Consumer Rights
Nothing in this policy is intended to limit mandatory consumer rights or remedies available under applicable law. Where the law requires a refund, replacement, or other remedy, those requirements take precedence.
8. Policy Updates
We may update this Refund Policy when our products, services, or practices change. The updated wording will be published on this page. Please review it before making a purchase.
If you have a problem with a purchase or download, please contact us before submitting a payment dispute so we have an opportunity to investigate and assist.
Jiyanshu Creations · Printable Learning Activities · Digital products only