Jiyanshu Frequently Asked Questions
Find answers about Jiyanshu Creations printable learning activities, digital downloads, payment, printing and product use.
🌈 Jiyanshu Creations · Help CenterOur products are digital learning resources for families, teachers and young learners. Please review the product listing before purchasing so you know what is included and which file formats are provided.
Products & Orders
What do I get when I purchase?
You receive the digital files described on the relevant product listing. Please check that listing for the exact contents, page count, file types and sizes.
Will a physical product be shipped?
No. Jiyanshu Creations sells digital products. No printed book or physical item will be mailed to you.
Where can I buy your products?
You can visit our store or open the product checkout link provided on the relevant product page.
Downloads & Files
How do I download my purchase?
After a successful checkout, follow the download instructions shown by the checkout platform. A purchase email may also contain a download link; check your spam or junk folder if needed.
What if my download link does not work?
Contact us through our Payhip contact page with your order email and a description of the issue. We will review it and help where possible.
Which file formats are included?
Formats vary by product. Check the specific product listing for details, such as PDF or PNG files and page sizes.
What if a ZIP file will not open?
Use a ZIP extraction tool on your device. If the file still appears damaged or cannot be opened, contact support and tell us which file is affected.
Printing & Usage
Can I print the worksheets at home?
Yes, you can print the files for personal or your own educational use, subject to the terms shown with the product.
Will the pages fit my paper size?
Paper sizes depend on the files supplied with each product. Check the listing for supported sizes and choose the matching paper settings when printing.
Can I use the files on a tablet?
If your device supports the supplied file format, you can view compatible files on a tablet. Printing requires access to a printer or print shop.
Can I resell or share the files?
No. Unless written permission or a specific licence says otherwise, do not resell, redistribute, publicly upload or share the digital files.
Payments & Refunds
How do I pay?
Available payment methods are displayed by the checkout provider during purchase. Payment options may vary by country and provider.
Can I get a refund?
Digital-product refund eligibility is explained in our Refund Policy. Applicable consumer rights are not affected.
I was charged twice. What should I do?
Please contact support with your order details so we can review the issue. Do not send full payment-card details in a message.
For order, payment or download questions, contact Jiyanshu Creations through our official Payhip contact page. Include your order email and a brief description of the issue.
Jiyanshu Creations · Printable Learning Activities · Digital products only